A certain batch of CDs produced by Inprise contained a strange glue-like substance on them that causes this error to popup because a track on the CD cannot be read. The solution is to clean the CD using Windex or some equivalent cleaner to remove the offending substance. The other possible cause of this error is a damaged or scratched CD, if cleaning the CD does not make the error cease then the customer should call the order desk (800-33 -0877) to order a replacement CD.

/30/ 998 2:29:49 PM